Terms and Conditions

No refunds or exchanges on:

ALL CAPS, STRAW HATS, FELT HATS, or ANY CUSTOM ORDER

Returns or exchanges must meet these requirements:

  • all tags attached
  • be unworn, unscented
  • in brand new condition
  • no visible damage to product

Return Policy: UPON delivery, you have two weeks to return merchandise.  Once we receive your return we will process it.  Your return will not be processed until we receive the product back.

Thanks - ROUGHSTOCK WESTERN WEAR